Pure Process Serving update from the FCA

Financial Conduct Authority ( FCA ) IMPORTANT ANNOUNCEMENT

The Financial Conduct Authority (FCA) has reviewed the licensing requirement under the Consumer Credit Act for the activity of ‘Pure Process Serving’.

A full statement and definition of ‘Pure Process Serving’ is available on the ABI website – Click here

The FCA have agreed that where in England a firm is instructed to undertake ‘Pure Process Serving’, the firm should not be regarded as being engaged in ‘debt collecting’ i.e. taking steps to procure the payment of a debt due under a credit agreement (or a relevant A36H agreement) or a consumer hire agreement. Thus the FCA is of the view that firms engaged in this (and not doing any other activity which might constitute debt collecting or debt administration) do not need authorisation.

ISO 9001 Registered
Authorised and Regulated by the Financial Conduct Authority (Licence number 546383)